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In 2021, I was a University of California, Berkeley Ph.D. candidate lecturing on my research about how users turn to chatbots for help coping with suicidal ideation. I wasn’t prepared for my students’ ...

Artificial intelligence chatbots are quickly becoming part of our daily lives. Many of us turn to them for ideas, advice or conversation. For most, that interaction feels harmless. However, mental ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Pennsylvania sues Character AI over its chatbot allegedly impersonating a psychiatrist, raising concerns about AI in healthcare and unlicensed medical advice under the Medical Practice Act.

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the company’s response—are striking. For the past five months, Al Nowatzki has ...

A Toronto man says he was shocked and devastated when a BMW dealership revoked an offer to buy back his car, telling him an AI chatbot generated the offer by mistake. The dealership has since ...