There’s a new chatbot in town, and it only wants to talk about mental health. Meet Woebot, now available to anyone via Facebook Messenger looking for some supportive talk to deal with anxiety or ...

Meta unveiled new tools, including an artificial intelligence-powered chat feature on Messenger, new business messaging solutions and an API for its Threads platform, at this year’s Cannes Lions ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Chatbots provide a convenient first line of customer service, but there are times when users need more personalized assistance. While escalating complex issues to a higher tier can improve ...