Blueprint Software Systems has released a new solution for robotic process automation (RPA) migrations to the Microsoft Power Automate platform. This could tilt the balance in the RPA market toward ...

Robotic process automation (RPA) bots can help support human agents as well as virtual agents. Although enterprise interest in bots seems to be at an all-time high, Gartner reports that 68% of ...

The talk of artificial intelligence (AI) agents is becoming more commonplace these days. If you're not familiar with them, it's easy to assume they are "AI-powered" chatbots found on customer service ...

Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow agents down. RPA stands for robotic process automation. It represents some of ...

If RPA doesn’t achieve what you want, this company says it will give you your money back. Should the IT industry be quaking in its boots? The Robotic Process Automation (RPA) space is lauded by some ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Tricentis, the leader in enterprise automation, today released a new RPA research study conducted by Forrester Consulting and commissioned by Tricentis: ...

Since the earliest days of the Industrial Revolution, humans have feared machines taking over their jobs. One can argue that mechanization erased some jobs, but it shifted the nature of work rather ...

As federal agencies adapt to the coronavirus pandemic, opportunities to use robotic process automation (RPA) are popping up wherever humans have been collecting ad hoc data about the health crisis. At ...

Robotic process automation is one of the fastest-growing sectors of the enterprise software market. Global research firm Gartner Inc. reported RPA market growth of 63% year over year, with reported ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...