Salesforce (NYSE:CRM) reported a customer data breach linked to a connected third party app, Drift, affecting thousands of ...

Third-party breach and AI-led layoffs signal operational shift as firm faces questions on data security and support model.

Salesforce has launched a tool that lets its customers connect other companies’ AI agents with their Salesforce data, an executive said on LinkedIn. The tool, known as a hosted Model Context Protocol ...

Salesforce’s latest AI offering reflects a strategic shift toward a model where customers rely on AI agents, rather than ...

Eyeing the need for organizations to train their own artificial intelligence models, Salesforce Inc. today is announcing a new feature of its Data Cloud data lake that collects information from a ...

Einstein Studio can also help enterprises connect their data from Salesforce Data Cloud to third-party AI offerings including Amazon SageMaker and Google’s Vertex AI for model training. Salesforce on ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...