Everyone loves to hate the system – including me. And everyone has their share of management horror stories; here are a few of mine. Years back I sat through a high powered university committee and ...

Administrators and managers of many organisations consistently receive the poorest grades in public opinion polls based on people's experiences of dealing with them – officials who are responsible for ...

University services include administration, HR services, teaching and learning services, facilities and properties, financial services, operations management, research services, communications and ...