Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado Public Utilities Commission. The PUC regulates power companies in the state ...

Getting your Trinity Audio player ready... Residents and business owners whose neighborhood along South Broadway became an emblem last year of power outages striking pockets of Xcel Energy’s system ...

DENVER — The Colorado Public Utilities Commission (PUC) revealed Thursday that Xcel Energy's automated system auto-disconnected about 100,000 customer calls last year — approximately one in 10 calls.

DENVER — Xcel Energy is under a performance improvement plan of sorts. The Public Utilities Commission (PUC) has requested data from Xcel after learning about customer service phone call ...

Xcel Energy is deploying a platform to provide its 6.1 million customers with personalized energy insights, helping them save costs and manage usage more effectively while supporting grid reliability ...

Xcel Energy Inc. XEL is poised to deploy personalized energy services using AI-enabled Oracle Opower, a customer engagement platform designed to support energy programs, enhance the customer ...