Retailers have been outsourcing their most valuable customer relationships to individual employees’ personal phones for years ...

Retail insiders at Forrester, Circana and more weigh in on how competing promotions from Amazon Prime Day, Target and Walmart ...

Retailers often achieve impressive pilot results with analytics, automation, and AI initiatives. Sustaining those gains ...

American Eagle Outfitters names Ravi Thanawala, formerly CFO of Papa John's, as its next Chief Financial Officer effective ...

Google Trends data shows U.S. search interest in low-rise jeans at a five-year high as Pacsun launches its ultra-low-rise ...

Wayfair has 14 stores and more on the way. VP of Merchandising and Stores Liza Lefkowski shares what the company got wrong at ...

Reformation filed its S-1 to go public on the NYSE. Here's what the filing reveals about its Retail X stores, AI-assisted ...

Visa's 2026 midyear outlook projects 2.4% global growth as AI-driven business investment offsets inflation from rising energy ...

Retailers may win the sale but lose the customer relationship to AI agents. A new special report explores how to adapt as ...

Miniso U.S. CEO Tom Bartlebaugh and CMO Robin Liu shared how seasonality, franchises and brick-and-mortar shape the company’s ...

ESW's Signals report finds U.S. consumers are open to AI and social commerce for discovery, but trust issues remain at ...

Saks Global has emerged from Chapter 11 bankruptcy and rebranded as Exemplar Luxury Group, completing a restructuring that ...