Instagram has resolved a security issue that allowed several users’ accounts to get hacked. The attack appeared to rely on tricking Meta’s own AI-powered support chatbot into granting access to a ...

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

Posts from this author will be added to your daily email digest and your homepage feed. is a London-based reporter at The Verge covering all things AI and a Senior Tarbell Fellow. Previously, he wrote ...

Sci-Hub, a pirate website that illegally hosts tens of millions of scientific papers, has launched an artificial intelligence–based chatbot that mines the database and answers questions based on what ...

Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

Augustin, a German board-certified psychiatrist/psychotherapist, is a professor at the Protestant University of Applied Sciences in Bochum, Germany. A Florida father ...

Katie covers the impact of health technology on patients, clinicians, and businesses. Her stories explore the price tag of clinical AI, digital health at the FDA, and the boom in direct-to-consumer ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

OLYMPIA, Wash. — A first-in-the-nation law regulating artificial intelligence chatbots is now on the books in Washington, as Gov. Bob Ferguson signed House Bill 2225 this week to add new safeguards ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

On Thursday, Microsoft joined the running list of tech companies that have rolled out a healthcare-focused chatbot this year. The tech giant is rolling out Copilot Health — a new feature in its ...