From left: Mr. Sean Kirk, Founder & CEO of Rehouzd, and Mr. Ragul Shanmugam, Co-Founder & CTO of Rehouzd.

Dave Rhodes, was named CEO of Verint near the end of February. He brought to the role decades of experience growing and scaling software businesses. He joined Calabrio as CEO in 2024, leading the ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Intelligence without structure eventually becomes noise. And in customer success, noise has a very measurable price.