One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

I’ve written before about how to ask ChatGPT to improve a so-so prompt. But what about those times with ChatGPT, Claude, or ...

Hundreds of contractors working on a project for Meta pretended to be kids in order to see how other chatbots like Gemini and ...

If you are trying to escape Gemini and want one AI assistant that feels worth the money, ChatGPT is the obvious choice. After ...

Whether you love or loathe generative AI chatbots, they're becoming increasingly involved in the business of romance.

OpenAI has updated GPT-5.5 Instant, the model you interact with the most when you use ChatGPT, to be better at understanding ...

OpenAI has updated GPT-5.5 Instant, making ChatGPT's default model more conversational, better at advice, and easier to talk to during everyday interactions.

A Pew survey of 5,119 US adults finds 49% use AI chatbots but 40% say AI will hurt society, 67% distrust government regulation, and 59% distrust companies. Half of American adults now use AI chatbots, ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

DoorDash launched a new chatbot that lets users order food and groceries and make reservations with photos and prompts. It's a market that's becoming a major testing ground for agentic AI tools.

Doctors go to school for a long time. They spend four years in college and four more in medical school. That’s followed by as many as seven years in residency programs. There can be more training for ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...