After so many requests for clearer examples—even after my last detailed post—I finally put together a simple, no-nonsense breakdown of the differences between getXML(), getXMLWait(), and getXMLAnswer( ...

The client interface is not the point. The custom API is the boundary for what AI can read, write, execute, log, and expose. sn_script is included by default. That tool is powerful because it gives ...

BTIG’s ServiceNow (NOW) channel check flags AI-driven pricing uplift, early renewals, and strong federal demand ahead of Q2 ...

ServiceNow has been down because the market thinks agentic AI will vaporize its seat-based licensing revenue. Learn why NOW ...

Artificial intelligence was supposed to be negative for ServiceNow. Instead, it may be creating a new opportunity for the ...

Update 6/10/26: Added details below from a new ServiceNow advisory regarding the observed activity and bug bounty submissions. ServiceNow is warning about a security incident after attackers exploited ...

Cloud technology giant ServiceNow has notified some of its enterprise customers that a software bug on its platform was allowing anyone on the internet to access their data. A knowledge base article, ...

Once, tracking tech meant counting laptops in a closet. Today, IT, procurement, and operations teams juggle SaaS contracts, ...

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Automation software giant ServiceNow is on track to save $100 million in staffing costs this year, attributing the windfall to internal AI deployment. The company made the announcement during its Q2 ...

ServiceNow has two main types of scripting: Server Side and Client Side. Server Side Scripting Server-side scripts run on the server and are mainly used for database operations and backend processing.

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