AI STUDIOS, operated by DeepBrain AI, launched AI Roleplay, a new conversation-training solution designed to help insurance agents and sales representatives rehearse difficult customer conversations ...

Margot Robbie, Jenna Ortega and Cillian Murphy learned niche skills to make their on-screen roles seem authentic. Here's how ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...

When an AI agent goes off script, how do health systems react? And what is the script for such a new technology? At Canton, Ohio-based Aultman Health System, the moment came from an internal employee ...

The Obama Presidential Center will open this Thursday with a star-studded lineup of musicians celebrating the legacies of former President Barack Obama and former First Lady Micelle Obama. The Grand ...

The FBI built a 22,000 sq ft replica town to train agents on live cyberattacks. It has a hospital, houses, and 200 servers. 1,400 students trained since Feb 2025. The FBI has revealed a 22,000 ...

EXCLUSIVE: Camille Cottin is among the new names to join Villaflor, the Netflix political thriller from Oscar-nominated director Santiago Mitre. Soledad Villamil and Valeria Lois round out the cast, ...

JOHANNESBURG– Cartrack has defended itself following severe backlash after one of its call centre agents, Gcina Dhladhla, collapsed and died at its Rosebank offices on 6 June 2026. The company ...

SAN FRANCISCO, CA – The MacArthur Justice Center, the American Civil Liberties Union (ACLU), and the ACLU Foundation of Northern California (ACLU NorCal) filed a FOIA lawsuit against U.S. Department ...

As a small-market team, the Denver Nuggets have historically struggled to attract All-Star-level talent through free agency. In fact, some rankings consider Antonio McDyess to be the franchise’s ...

Pittsburgh Steelers linebacker Alex Highsmith has been photographed back at practice. The National League wild card race is thick. Jordan Staal looks to stay hot for Carolina as the nutty Stanley Cup ...