A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

Select from Screen will highlight the tab you’re in, allowing you to select anything on the page to ask Gemini about.

She always is.

Google is testing a new floating “Ask Gemini” toolbar in Chrome Canary that triggers automatically when users highlight text on a desktop webpage. This “Inline Cue Menu” instantly transfers the ...

Generative AI can help you find information. If you're bored with traditional search, check out the top AI search engines we've tried. I’ve been writing about consumer technology and video games for ...

Ongoing research into AI agent framework security identified an exploit chain in AutoGen Studio (AutoGen’s open-source prototyping user interface) that allows untrusted web content rendered by a ...

Here is an incomplete list of some of my recent media appearances. If you are a member of the press and would like to interview me, please get in touch.