While only 32 percent of travel managers used AI to assist during the last hotel request-for-proposals season, nearly 70 percent expect to do so in the upcoming cycle, according to a new Global ...

Gallup finds 80 percent of employees globally are disengaged, at an annual cost of $8.8 trillion in productivity. Many reasons explain why people tune out others but often it’s unintentional and ...

China’s planned robot-run hotel will use Pudu Robotics machines for check-in, luggage, cleaning, room service, and security by 2027.

Marriott International has spent the past three years and roughly $1 billion simultaneously replatforming its CRS, PMS and its loyalty platform. As the digital transformation enters its final stage, ...

Mikeie Reiland is a staff writer for Education at Forbes Advisor. Before coming to Forbes Advisor, he wrote magazine journalism for publications like the Oxford American, Bitter Southerner, and Gravy.

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

MOCHA is a project management methodology or framework that helps clearly define the different roles that specific employees occupy during a given project. There are some situations where MOCHA is ...

Artificial intelligence (AI) seems to be all anyone wants to talk about these days. It’s understandable. AI has already fundamentally changed more industries than anticipated.  The hospitality ...

China’s growing investment in robotics and artificial intelligence is extending into hospitality in a big way, with Shenzhen-based Pudu Robotics announcing plans to develop what it describes as the ...