Ryanair has issued a fresh warning over EES wait times, claiming the new system is not ready for the school summer holiday ...

The head of one of Europe’s busiest airports has blamed the long queues forming at border control on the way the EU entry/exit system has been designed, rather than how airports have rolled it out.

Ryanair has issued a fresh warning over the EES wait times, claiming the system is not ready for the school summer holiday travel period.

Airlines and airports have warned that they have reached a “critical point” in the implementation of the new EU biometric border control system, calling for more powers for countries to completely ...

Exasperated visitors (mostly Americans and Britons, for whom travel to Europe is supposed to be a visa-free breeze) have ...

Britons travelling to popular destinations such as Spain, Portugal and Italy could face border queues of up to six hours, experts have warned, as research suggests tourist hot spots could lose ...

Politicians from the Algarve branch of the governing PSD (Social Democratic Party) have revealed that the Minister for Internal Administration, Luís Neves, has pledged to introduce measures aimed at ...

Ferry passengers have been warned they could face long queues and delays travelling through the Port of Dover over the Bank Holiday due to EU border checks. The port is preparing for 18,000 travellers ...

Queue management sits between every inbound contact and the agent who answers it. When queue management fails, it fails quietly at first. A few calls sit in a queue 30 seconds too long. An agent ...

Aviation groups have warned that the full implementation of the EU’s Entry-Exit System (EES) has resulted in longer waiting times of up to three hours and a significant number of passengers missing ...

The EU’s long-awaited Entry-Exit System (EES) has finally been launched after a multitude of delays. The six-month phased introduction of the digital border control system started on Sunday (12 ...