Dallas's new water billing system, Dallas Go, has caused an influx of over 2,500 daily calls, causing city 311 wait times to skyrocket from 90 seconds to 35 minutes. Frustrated customers face ...

Delray Beach residents will now have to pay a small transaction and payment processing fee when paying their monthly water ...

The Amarillo City Council has approved $85,000 for a third-party audit of the city’s new utility billing system, which has ...

Dallas residents frustrated by new water bill system The launch of Dallas’s new "Dallas Go" water billing system has sparked widespread frustration, overwhelming the city's 311 lines with 35-minute ...

Add Yahoo as a preferred source to see more of our stories on Google. Dripping Water Image by City of Dallas via website Dallas residents are reporting widespread problems with the city’s new water ...

Valdosta utility customers must create a new online payment account before the city's new billing system launches July 1.

Columbus Water & Power is transitioning from quarterly to monthly billing for all water and sewer customers. The change, requested by customers for easier budgeting, will be fully implemented in July.

California Water Service’s billing systems for customers in Bakersfield, Visalia and Chico were not breached through a cyberattack by an Iranian-linked group, according to the corporate spokesperson. ...

COLUMBUS, Ohio — Columbus Water & Power is transitioning its water and sewer customers from quarterly to monthly billing, a change the utility says has been requested by customers for years. According ...

In Lira City, two tenants were living through a water billing nightmare. For six months. They had been paying between Shs50,000 and Shs70,000 per month, despite not using that much water. The National ...

BENTON HARBOR, Mich. (WSBT) — Benton Harbor water customers will get a reprieve if they have late water bills. City Commissioners voted to temporarily waive late fees. According to our reporting ...