The GA release unifies Dynamics 365 and Microsoft 365 workflows, giving service reps AI-driven access to case data and actions in one interface.

The pilot phase is over. Enterprises don’t have an AI problem. They have an execution problem. For most of the past deca ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform. While its extensive features may require some ...

Microsoft on April 27 announced general availability of real-time voice agents in Microsoft Copilot Studio alongside new AI-powered agents and features across Dynamics 365 Contact Center, Dynamics 365 ...

The best alternative to a VPN is a proxy site that can help you unblock and access Blocked or Restricted Websites. In this post, we have curated a list of some of the best free online web proxy sites ...

We’re entering a new era of AI-powered business applications, and today we’re excited to publish the 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based ...

The guidance applies to Dynamics 365 finance and operations version 10.0.47. This article describes how to use Agent feed in Dynamics 365 finance and operations to create, update, read, and customize ...

🚀 This deploys a ready to use Azure API Management instance with an API for Microsoft Dynamics 365 Finance and Operations web services. 🧪 It is intended as a playground to explore and test the ...

Microsoft Corp. announced a set of autonomous artificial intelligence agents for Dynamics 365 aimed at business users today during the company’s AI Tour in London. The company also said the ability to ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...